FAIR GAMING

Indio Casino is committed and dedicated to offering our players the most secure, honest and reputable gaming environment on the Internet, ensuring that all transactions and gaming are conducted with the highest possible security, authenticity and scrutiny.

To ensure fair gaming, our servers are hosted by Playtech Gaming and we have no control over the outcome of any game or any result. If you’d like to experience the randomness of our games prior to playing for cash, our play for fun mode operates online using the same specification servers and random number generator as our play for cash games.

We are also able to offer players the opportunity to examine each and every result of their gaming history by way of a unique graphical record which shows the player’s result and the dealer’s result.

After testing millions of game rounds, an analysis of the Playtech software reported 100% random results. We also publish payout percentages on a monthly basis and the casino software is examined periodically by an independent third party accounting firm.

Staff and employees of Indio Casino and Playtech Gaming are not permitted to play on any jackpot or progressive game with real money, nor are they permitted to enter any promotion, draw or competition offered by Indio Casino. This is to ensure that Jackpot payouts and promotional prizes cannot be won by the house.

TST Certificates

TST Technical Systems Testing North America Incorporated, owned by GLI Europe B.V., is a well-known and respected statistical and technical software testing firm, located in Vancouver, BC Canada. They test all of our poker and casino games to industry-standard levels of fairness and accuracy, and issue letters of compliance for sites that satisfy these stringent standards.

Note: all our gaming software is written by Playtech, the leading software provider in the gaming industry. Therefore, the TST compliance letters feature Playtech’s name. As a Playtech client, we use their software without alteration and therefore can display this logo and the compliance letter that it links to.

TST compliance letters can be accessed below:

Feedback

Any comments or suggestions? We would love to hear from you. Please email or call us at any time to share your experiences and ideas. For general feedback, email us at feedback@indiocasino.com and for direct queries to the casino support manager, email manager@indiocasino.com