FAIR GAMING

Indio Casino is committed and dedicated to offering our players the most secure, honest and reputable gaming environment on the Internet, ensuring that all transactions and gaming are conducted with the highest possible security, authenticity and scrutiny.

To ensure fair gaming, our servers are hosted by Playtech Gaming and we have no control over the outcome of any game or any result. If you’d like to experience the randomness of our games prior to playing for cash, our play for fun mode operates online using the same specification servers and random number generator as our play for cash games.

We are also able to offer players the opportunity to examine each and every result of their gaming history by way of a unique graphical record which shows the player’s result and the dealer’s result.

After testing millions of game rounds, an analysis of the Playtech software reported 100% random results. We also publish payout percentages on a monthly basis and the casino software is examined periodically by an independent third party accounting firm.

Staff and employees of Indio Casino and Playtech Gaming are not permitted to play on any jackpot or progressive game with real money, nor are they permitted to enter any promotion, draw or competition offered by Indio Casino. This is to ensure that Jackpot payouts and promotional prizes cannot be won by the house.

TST Certificates

TST Technical Systems Testing North America Incorporated, owned by GLI Europe B.V., is a well-known and respected statistical and technical software testing firm, located in Vancouver, BC Canada. They test all of our poker and casino games to industry-standard levels of fairness and accuracy, and issue letters of compliance for sites that satisfy these stringent standards.

Note: all our gaming software is written by Playtech, the leading software provider in the gaming industry. Therefore, the TST compliance letters feature Playtech’s name. As a Playtech client, we use their software without alteration and therefore can display this logo and the compliance letter that it links to.

TST compliance letters can be accessed below:

Indio Monthly Compliance Certification
April 2018
March 2018
February 2018
January 2018
December 2017
November 2017
October 2017
September 2017
August 2017
July 2017
June 2017
May 2017
April 2017
March 2017
February 2017
January 2017
December 2016
November 2016
October 2016
September 2016
August 2016
July 2016
June 2016
May 2016
April 2016
March 2016
February 2016
January 2016
December 2015
November 2015
October 2015
September 2015
August 2015
July 2015
June 2015
May 2015
April 2015
March 2015
February 2015
January 2015
December 2014
November 2014
October 2014
September 2014
August 2014
July 2014
June 2014
May 2014
April 2014
March 2014
February 2014
January 2014
December 2013
November 2013
October 2013
September 2013
August 2013
July 2013
June 2013
May 2013
April 2013
March 2013
February 2013
January 2013
December 2012
November 2012
October 2012
September 2012
August 2012
July 2012
June 2012
May 2012
April 2012
March 2012
February 2012
January 2012
December 2011
November 2011
October 2011
September 2011
August 2011
July 2011
June 2011
May 2011
April 2011
March 2011
February 2011
January 2011
December 2010
November 2010
October 2010
September 2010
August 2010
July 2010
June 2010
May 2010
April 2010
March 2010
February 2010
January 2010
December 2009
November 2009
October 2009
September 2009
August 2009
July 2009
May 2009
April 2009
March 2009
February 2009
January 2009
December 2008
November 2008
October 2008
September 2008
August 2008
July 2008
June 2008
May 2008
April 2008
March 2008
February 2008
January 2008
December 2007
November 2007
General Playtech Compliance Certification
TST Evaluation of the Playtech RNG

Feedback

Any comments or suggestions? We would love to hear from you. Please email or call us at any time to share your experiences and ideas. For general feedback, email us at feedback@indiocasino.com and for direct queries to the casino support manager, email manager@indiocasino.com